How to choose a Southeast Asian overseas warehouse? What factors should sellers consider when selecting an overseas warehouse?

Factors to consider when choosing a Southeast Asian overseas warehouse for sellers

Regardless of which market or platform is chosen, choosing a safe and reliable overseas warehouse is crucial for sellers. With the rapid rise of the Southeast Asian e-commerce market, the number of overseas warehouses is also increasing day by day. So how can Southeast Asian sellers choose a suitable overseas warehouse?

1. Compliance of the overseas warehouse

The compliance of the warehouse is the “lifeline” for sellers to go overseas. Whether the selected overseas warehouse is compliant is the most worrying issue for sellers. Compliance includes multiple aspects, such as whether the construction and business development of the warehouse are compliant, whether the operation process is compliant, and whether the supporting facilities of the warehouse can guarantee the safety of the goods, all of which will affect the seller’s choice.

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2. Reasonable charging standards and supporting facilities

Secondly, charging standards are one of the important factors that affect sellers’ willingness to cooperate, but there is no unique standard for charging. It can be judged whether the charging standard is reasonable by analyzing the cost of the service required, including whether only an overseas warehouse is needed or whether supporting services are needed.

3. Timeliness of warehouse operations

The timeliness of warehouse operations will affect the seller’s sales efficiency. Overseas warehouses with faster warehouse operation efficiency, such as goods entry and exit, shelf management, and delivery, are more likely to gain sellers’ trust and recognition.

4. Warehouse management system

Overseas warehouses with warehouse management systems (referred to as WMS) are more efficient than those without systems. In the information age, when sellers choose overseas warehouses, they will also consider whether they have a management system. The system can not only improve warehouse efficiency, but also improve the docking efficiency between overseas warehouses and sellers, reduce sellers’ communication costs, and help sellers efficiently manage inventory, process orders in a timely manner, and analyze product sales, etc.

5. After-sales quality inspection service

COD payment method is still very common in Southeast Asia, which leads to an increase in the return rate of goods in Southeast Asia. When choosing an overseas warehouse, sellers will also consider whether the overseas warehouse can help them handle return orders, including after-sales quality inspection, repairs, secondary sales, etc., in order to reduce the cost loss caused by returns.

6. Buyer satisfaction service

For sellers, the benefits of 1,000 positive reviews are not worth the harm caused by 1 negative review. Therefore, overseas warehouses can consider how to help sellers resolve buyer complaints and modify negative reviews, such as giving small gifts, appropriate compensation, and so on.

In summary, there are still many factors to consider when choosing a suitable overseas warehouse. Therefore, everyone should consider their business needs from multiple angles and choose carefully.

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