Pickup also requires payment! Amazon continues to shift costs onto buyers!

Amazon charges for pickup, shifting costs to buyers

AMZ123 learned that, according to foreign media reports, Amazon has started to charge users a $10 pickup fee, and the e-commerce giant’s free home delivery service is gradually disappearing. With weak consumer demand, Amazon and other retailers are competing to cut the cost of home delivery and returns.

The report said that in the past few days, Amazon sent an email to an unspecified number of Prime subscribers, informing them that they need to pay $10 to pick up an order worth $25 or more at pickup points such as Whole Foods, Amazon Fresh, or Kohl’s stores.

Amazon has not responded to this report.

Dean Maciuba, a logistics industry consultant, is one of the customers who received the Amazon notification. He said that increasing pickup services will help Amazon avoid expensive residential package delivery costs and greatly reduce the e-commerce giant’s delivery costs. In addition, this move is also convenient for consumers to return goods.

Earlier, a report from The Information stated that Amazon began to charge a $1 fee for returns at some UPS stores. If users have other free return options, such as Whole Foods, Kohl’s, or Amazon Fresh, when these return locations are close or the same as the UPS store, Amazon will increase the fee.

In addition to Amazon, American express delivery companies UPS and FedEx have always encouraged their customers to pick up goods at pickup points, especially for customers in rural areas, because delivering goods to remote addresses can greatly increase delivery costs.

For many years, Amazon has been committed to meeting consumers’ needs for fast, free delivery and returns. However, as e-commerce sales have gone through explosive growth and begun to decline, the company has had to “tighten its belt” and take various measures to reduce delivery-related costs for the entire company.

Last year, towards the end of the year, Amazon raised the subscription price for its US Prime members, which includes free delivery services, by $20 to $139. It also raised the minimum order threshold for free food and grocery delivery, encouraging customers to have all their packages delivered on a designated day of the week. Additionally, Amazon started charging fees for same-day deliveries for orders under $25.

Translated by [Your Name]

Disclaimer: This article is copyrighted by AMZ123 and may not be reproduced without permission.

Like what you're reading? Subscribe to our top stories.

We will continue to update BusinessDialogue; if you have any questions or suggestions, please contact us!


Was this article helpful?

93 out of 132 found this helpful



Amazon.com is a large online retailer with a wide range of products and services available, including books, electronics, and clothing.

    Discover more


    Giant Interactive | What are the optimization strategies for Facebook agents and Facebook ad titles and materials?

    Due to Facebook users rarely taking the time to consider what sellers want to convey and what their products are, mis...


    A large number of accounts have been closed and some people have been arrested! There are multiple pending cross-border explosions

    Recently, the water running account incident that shocked the cross-border community is still having an aftermath Wit...


    Another round of identity verification is here! Multiple seller accounts have been suspended

    Recently, many Amazon sellers have received a new round of video verification notices from the platform The words enh...


    Cross-border hot topic With the peak season approaching, many sellers are getting hacked again? Don't step on landmines blindly anymore!

    And in the first half of this year, overseas demand was weak, which further increased cross-border sellers' anticipat...


    How to place Google search ads, a tutorial on promoting Google search ads

    As the world's largest search engine, Google has an unparalleled number of users compared to other search engines Its...


    Can Southeast Asian cross-border sellers such as Shopee and Lazada be evaluated?

    Lazada and Shopee are the main cross-border e-commerce platforms in Southeast Asia According to data, Lazada adopts a...